Do you need someone to talk to RIGHT NOW?
Free call or text 1737 (24 hour service) find out more here
- In a life-threatening situation, call 111
- If it is an emergency, click here to find the number for your local crisis assessment team
Your support network includes your Manager, team, Human Resources Business Partner, and our Wellbeing and Safety team
You can also access our employee assistance program providers Vitae or EAP Services.
Both are independent counselling services that can help you with personal and work stress, relationship problems, conflict situations, anxiety, depression, grief or loss, violence, harassment, personal trauma, addictions, financial wellbeing advice, nutrition and legal issues.
It is available to all our staff and their whānau members (the staff member has to initiate the contact on the family members behalf).
Appointments can be made online or via phone by calling:
Vitae 0508 664 981 anytime 24/7 or online appointment
EAP Services 0800 327 669 anytime 24/7 or online appointment
If it’s your first-time using EAP Services and Vitae, and you want to make sure that the professional you speak with has the specialist knowledge you need, we recommend booking by phone. Sessions can be face to face, over the phone or online.
Every staff member is eligible for three free one-hour sessions, then the counsellor can recommend additional sessions if needed. The service is completely confidential. Unitec is not provided with names from the providers, only case numbers and the number of sessions used.
Where to get help for you, your whānau or friends
- 1737, Need to talk? Free call or text 1737 to talk to a trained counsellor
- Alcohol & Drug Helpline 0800 787 797, free text 8681 (free confidential helpline)
- Alcohol & Drug Māori Helpline 0800 787 798 for advice and referral to kaupapa Māori services
- Alcohol & Drub Pasifika Helpline 0800 787 799 for advice and referral to services developed for Pacific people
- Alcohol & Drug Youth Helpline 0800 787 984 for advice and referral to services for young people
- Anxiety New Zealand 0800 ANXIETY (0800 269 4389)
- Aoake te Rā 0800 000 053 – free counselling for people bereaved by suicide
- Are you okay? You deserve to be safe in your relationship
- Aviva – live free from violence (avivafamilies.org.nz)
- Depression.org.nz 0800 111 757 or text 4202
- Domestic/Family Violence help seeking pathways If you are afraid of, or being hurt, harmed or controlled by a partner, ex-partner, family member or someone close to you, please contact your Manager/HR Business Partner and/or Shine’s Helpline (0508-744-633) for support and help to address safety concerns. In an emergency, call 111 (if you cannot speak out loud, press 55 and you will be put through to Police)
- Health Navigator NZ health information and self-care resources
- Just a Thought Help in the care of mental health and wellbeing
- Lifeline 0800 543 354 – open 24/7
- Mental Health Foundation 09 623 4812, click here to access its free resource and information service.
- Narcotics Anonymous Services and Resources 0800 628 632
- Police – Help for Family Violence Information In an emergency, call 111 (if you cannot speak out loud, press 55 and you will be put through to Police)
- Rural Support Trust 0800 787 254
- Samaritans 0800 726 666 open 24/7 crisis helpline
- Seniorline financial support and services
- Sexual assault or abuse – and need to talk to someone contact Safe to Talk confidentially, anytime 24/7. Call 0800 044 334 or text 4334. For more info or to web chat visit safetotalk.nz. Contact your local police station – click here for a list.
- Shakti 0800 742 584 for migrant and refugee woman open 24/7
- Shine 0508 744 633 open 24/7 – making homes violence-free
- Small Steps Tools to assist with stress, calming your mind, and lifting your mood
- SPARX e-therapy equips young people and rangatahi with life skills to power through stressful and negative emotions.
- Suicide Crisis Helpline 0508 828 865 (0508 TAUTOKO) open 24/7
- thelowdown.co.nz Web chat, email chat or free text 5626
- What’s Up 0800 942 8787 (for 5 to 18-year-olds). A safe place for tamariki (kids) and rangatahi (teens) to talk
- Yellow Brick Road – supporting families towards mental wellbeing
- Youthline 0800 376 633, free text 234, email talk@youthline.co.nz, or find online chat and other support options here.
- Zeal West Auckland Youth Centre 0800 346 393
- If it is an emergency, click here to find the number for your local crisis assessment team.
- In a life-threatening situation, call 111.
Other relevant pages: