Weather event: Information and resources
Can I come to campus?
From Thursday 2 February, Mt Albert campus is open to all staff and students.
Waitākere campus is open from Tuesday 7 February.
My house / flat has been impacted and I need to focus on my family
Focus on yourself and your whānau, our biggest focus remains on your safety and wellbeing. Please keep in contact with your line Manager and keep them updated.
Is there any support from Unitec?
If you have been impacted by the floods and can’t work due to damage, or if you’re caring for impacted family members, or your infrastructure services are impacted please notify your line Manager. Special leave can be considered and approved by your relevant Deputy Chief Executive for the period 31 January to 3 February 2023.
I am having trouble logging on at home – what should I do?
For logging faults and/or service requests the IT Help Desk is available 8am to 10pm Monday to Friday, and 9am to 4pm Saturday .
The IT Help Desk can be contacted a number of ways, but for teaching-relating priority faults we recommend phoning 0800 275 467 or direct dial 8484, for all incidents and requests.
- Self Service – Click on the IT Self Service form under Quick Links on the front page of the Te Aka / The Nest
- Ivanti Heat URL https://unitec.saasitau.com/
- Email itsupport@unitec.ac.nz
How do I access the H-Drive while working from home?
Please refer to the Remote Access User Drive for Unitec Staff for detailed instructions.
How do I use Microsoft Teams?
Please refer to the Microsoft Teams page on the Te Aka / The Nest for an in-depth overview on Teams.
For more information on working remotely in relation to IT queries, please refer to the Working Remotely page on Te Aka.
Where can I find information about getting help?
If you are struggling, talk to your Manager and check out the ‘Staff Support’ page on the Te Aka / The Nest for information on our internal and independent (external) support network.
If you need to talk to someone about your mental health/wellbeing, please contact our Employee Assistance Programme (EAP) for a range of advice and counselling services.
If you need someone to talk to right now, free call or text 1737 24 hours a day. Click here for more information.
Emergency information and links
If you were affected by the floods and need information, advice, or support, you can contact the following service providers.
- If your life is at risk, phone 111.
- To report flooding, damage to drains, or stormwater issues, please phone 0800 22 22 00.
- To report slips on private land contact the landowner, or if you are the landowner, your insurance company.
- For landslides that might affect public land, contact Auckland Council on 09 301 0101. For landslides that might affect public roads, contact Auckland Transport on 09 355 3553.
- If you need urgent accommodation assistance, phone 0800 22 22 00.
- For welfare assistance you can phone the Ministry of Social Development on 0800 400 100.
- For home and contents damage, take photos before cleaning up, and contact your insurer.
Auckland Council – State of local emergency
For urgent flooding issues (building and infrastructure) phone 0800 22 22 00 or use the online form: Report a Problem
For information on disruptions to sites and facilities please, visit Facility
National Emergency Management Agency (NEMA) updates
Information on ‘how to keep safe’ and ‘what to do’ can be found on the NEMA website
Support available for Auckland and where you can get help: all of government welfare factsheet: Auckland severe weather welfare factsheet)
Ministry of Social Development (MSD) contact numbers
- Dedicated line for impacted residents: 0800 400 100 (open 8am-5pm, Monday to Wednesday)
- Urgent accommodation assistance: 0800 22 22 00
Where people have COVID-19 and must leave their homes and cannot be accommodated with other whānau, the number to call is Health 021 227 4908
Marae across Auckland
Marae across Auckland are offering support, including the Manukau Urban Māori Authority, Papakura Marae and Manurewa Marae. More information is available on the MSD website