Student Course Surveys

 

For assistance with any of the items on this page contact your TKK Insights Team by email at tkkinsights@unitec.ac.nz.

Student Course Survey Power BI Dashboard

This dashboard provides results from all surveys from 2019 to date which can be filtered by school, programme, course, class, priority group and semester..

 

Why we do it

Student course surveys are a key component of our ongoing self-assessment and an enabler for us to improve our course and programme delivery. Through these surveys we practice the principle of Ngākau māhaki, creating space for students to speak of their experiences and current needs in regards to our teaching and their learning, enabling us to prepare ourselves for students who follow.

Student Course Surveys – Semester 2, 2025

Monday 13 October Survey invitations emailed to students (open for weeks 11-13) Additional Information

Sunday 2 November Surveys close for analysis
Monday 17 November Course reports available to teaching staff
Wednesday 26 November Power BI dashboard available

What it involves

Each semester we ask students to provide feedback on course structure, content, assessment, teaching and practical (if applicable) via an online survey.

The base survey questions were informed by NZQA’s Key Evaluative Questions and Tertiary Education Indicators.

Administering the Survey

A single generic link is used for teaching staff to distribute surveys to students:

www.unitec.ac.nz/ratemycourse

This link will take students to the RateMyCourse portal. When a student enters their student ID they will see the list of courses which have course surveys for them to complete. Once they finish a survey, that course will be removed from the list. Students use the same link to return to the portal.
The link does not change over time (it is the same every semester) and can be distributed to students via different channels (e.g. sent through Moodle, email, course material, website, etc.)
One email is sent directly to students at the start of the 3 week survey period (week 11) with their own personal link to their RateMyCourse portal (they don’t need to enter their student ID if they use the link in this email). This email is sent to students’ ‘preferred email address’ (i.e., the one saved in the student portal).

Teachers to allocate 15 minutes of class time

The survey period will be open for 3 weeks (weeks 11-14). Because we don’t send multiple emails directly to students anymore, we rely on teaching staff to be fully engaged in this process and to encourage their students to participate. Setting aside 15 minutes during class time for students to provide their feedback is recommended. Over a typical 16-week course, we feel asking a student to provide feedback for 3-5mins on that course is not too much to ask. Teaching staff should regard and prioritise this as an important stage of course delivery.

Results

Individual course results are reported back to teachers via a Student Course Survey Report (pdf) for any course that receives at least 3 responses. APMs distribute these reports to their staff. Teaching staff are then expected to share their results with their students (either the current cohort or the next one) as described below. Class, course, programme and school level results are available to Head of Schools and Academic Leaders. It is recommended that the information is used to inform Course Evaluation and Planning (CEP) and Programme Evaluation and Planning (PEP).

Action Planning

It is important that the survey outcomes are used to inform change (where required), and that students are made aware of this. Te Komiti Mātauranga | Academic Committee has mandated a You Said, We Did approach to support positive change.

Each Course Survey Report (on page 2) provides an outline of the approach to be taken:

When staff receive their course survey results, they need to:

When* What
Upon receipt of course survey results ANALYSE the student experience of the course.

1. What are we doing well?2. What are we doing not so well?

Note: If you did not receive a course survey report due to insufficient responses, you must still develop a Course Action Plan |Commitments (see next step)

Timing to be confirmed Develop your You Said, We Did Action Plan | Commitments that addresses the top three (3) THEMES from the students’ feedback.

Note: Themes can be strengths or areas of improvement

A template and further information about how to do this will be provided in the near future (APMs to be consulted first).

Timing to be confirmed COMMUNICATE the You Said, We Did Action Plan | Commitments by uploading the completed You Said, We Did Action Plan | Commitments template to Moodle.

The Template and further information about how feed this back to students (i.e., closing the loop) will be provided in the near future (APMs to be consulted first).

End of course REFLECT on the success of actions or sharing of good practice in the Course Evaluation and Planning report

Closing the Loop

While it can sometimes be confronting for staff to share the survey results with students, it also supports greater engagement, stronger relationships, and provides an opportunity to ‘test’ any proposed actions. It can also lead to richer conversations with students about their responses.

If you need support through this process, reach out to your Programme Coordinator, Academic Programme Managers, or similar, in the first instance.