Online VoE Form Training Modules

Please click on the links below to begin the training module relevant to your role.  The online demonstration is interactive so you will need to follow the prompts.

Module 1:  Student – how to submit a Change Enrolment request

• 1.1          How to request a swap, drop, add
• 1.2          How to cancel a change enrolment request

Module 2:  Concentrix – how to review and process a VoE request

• 2.1          How to process a swap <10%
• 2.2          How to process a swap >10%
• 2.3          How to process a drop
• 2.4          How to process an add
• 2.5          How to process a split approval
• 2.6          How to process a drop – International Refund
• 2.7          How to process an Add request to complete
• 2.8          How to process a Drop and refund to study Link
• 2.9          How to process a Drop – No refund

Module 3:  Academic Leaders – how to approve a VoE Request

• 3.1          How to approve a swap
• 3.2          How to approve a drop
• 3.3          How to approve an add
• 3.4          How to decline a request

Module 4:  All

• 4.1          Add to your favourites
• 4.2          How to manage your VoE queue
• 4.3          How to create a VoE request on behalf of the student
• 4.4          How to assign steps
• 4.5          How to cancel a VoE request
• 4.6          How to decline a VoE request
• 4.7          How to process a request requiring multiple sign offs for a single line item

Module 5:  Administration

• 5.1          How to update Admin Group users
• 5.2          How to update the AL programme List (AAs only)

If you have any questions regarding the online VoE form project please email voesupport@unitec.ac.nz.