Kōrero over coffee at the Long Black

 

Yavann and Sue Emerson

With campus openings and closings, and a dramatic drop in daily foot-traffic due to the pandemic, our retailers at Unitec have been doing it tough. So, we recently caught up with Yavann Yat, the owner of the Long Black for a kōrero.

It was a surprise to learn that Yavann’s pathway into New Zealand began, in a roundabout way, by studying automotive engineering at Unitec!

In fact, entering the trades was an about-turn for Yavann. After completing a degree in economic science, he carved out a business career working for a large multinational in Cambodia, before moving with his wife Dary and their young family take up a management role in New Zealand. Unfortunately, after two years in the job he had to leave it because, as he was told: “I was over qualified.”

Undeterred, Yavann set on a new path aligning with the skills shortage of the time and began his journey with Unitec, training in the trades, and eventually working as a mechanic for three years, before going into business for the first time, running a café near AUT and Auckland University.

“I sacrificed a lot to move the family to New Zealand,” he says, and sacrifice and ‘doing it tough’ is something Yavann, and Dary are more familiar with than most, having lived through decades of civil war and unrest growing up in Cambodia.

“I was born during the genocide,” Yavann says. “After that, growing up, I lived through the civil war where millions died, many from starvation, as my country moved from communism to a democracy.”

I could see the impact on my parents and through the generations to me and my family. Our life changed a lot.”

As a student in Cambodia, there were few books, ‘everything was destroyed in war’, and the language of instruction changed often. Yavann studied Vietnamese and Russian when he was younger, and completed the majority of his degree in French until his final year when language instruction switched to English, to align with a switch of the country’s banking systems and government. Suddenly, he had to scramble to learn English, with the help of a dictionary, the odd class and his peers.

It’s no surprise then, that getting a good education for their children was at the forefront of Yavann and Dary’s decision to move to New Zealand, and to eventually establish the Long Black Café at Unitec in 2013 at its original location by Gate 1.

Coffee!

When they moved to New Zealand, their oldest son, now 21, was just two years old. He has recently graduated with a degree in urban design and is working with Auckland Council. Their youngest son is 11 years old.

Giving their two kids an immersion experience within an education setting, alongside the opportunity for a better work-life balance, was one of the attractions of starting their business at Unitec.

“We don’t have our parents or other family here, and we had two kids to look after. So, we were thinking ‘ok’, a business within a school [such as Unitec] would be good for our family,” says Yavann.

And while it hasn’t been easy, with lots of unexpected changes – including a campus shift which saw them running two cafes simultaneously at Building 1 and Te Puna – it has given them much valued time with their children.

“Monday to Friday we work hard, our children study hard at school, and during the weekend we spend time together.

“My children are fluent in Cambodian, so at home we speak our language together. At the end of the year, I like that we’re able to take a month off, and take the children back to my country.

Yavann reiterates how important those trips have been for their sons. “They get to see my village, and how I grew up, and how things are now. So at least they can learn and appreciate.

It’s a wonderful feeling, to watch their joy especially when they go back home and they can speak to their family in their own language. It makes them so happy.

“I often remind my sons how lucky they are,” says Yavann. “You’ve got an environment here in New Zealand where you can study well, you’ve got good education and a good healthcare system.

“And every day we get to deal with ‘the most knowledgeable people’ through our work at the café. For our kids, they grow up in a good environment with family, which is important in my culture. To help them become good people.”

Talking of good people, there would be few staff or students who have experienced the hospitality of Yavann, Dary and their loyal staff, and haven’t walked away happy.

Coming back on campus, Anaru Parangi reckons it was wonderful to see them again.

“They are like part of the furniture,” said Anaru. “And to see them again when we returned back to campus – it’s hard to express. It was the first thing we did, ‘Anyone know if the Long Black is open? Yuss!’”

“I’d missed their amazing coffee which is ‘sooo goood’ and of course their service,” he says, “and it’s like that all the time, whether there is one person here or a hundred people.”

Despite the relief, Anaru noted that ‘it felt a bit like the furniture was there but with the chairs missing’ with so few people on campus. “So, one of the first things I wondered was how they were getting on?”

It’s been really stressful admits Yavann. Covid has turned everything on its head and managing the peaks and troughs as campus restrictions have changed has been challenging.

“It’s impacted us a lot financially and mentally as well,” says Yavann. “Luckily Unitec waived our rent, but we still have the mortgage and other overheads, plus it’s harder to manage wastage and stock control”.

And we’ve missed so much custom during what would normally be peak semester, when we make money to cover the quieter periods. So sadly for us, it’s meant we have had to let three staff go.”

We are grateful to Unitec and everyone who is there to support us. This is our life and our livelihood. It’s a sacrifice, but we do the best we can for our children.”

GRAB A COFFEE AND SHOW YOUR SUPPORT

If you’re onsite, pop by the Long Black, grab one of the best coffees in Tāmaki and some freshly-made kai. Yavann and Dary are always glad to see you, probably know your coffee order and could do with our support through what has been a tough time for Auckland retailers.

Vouchers are available too, just email cafe.longblack@gmail.com

Mine’s a soy mocha please!

14 comments on “Kōrero over coffee at the Long Black

  1. Amy Tankard on

    Hi Yavann and Dary,
    I’ve recently returned to Unitec – remotely so far – and it’s so good to see that you’re still around. I’ve missed your coffee! Next time I come to campus Long Black will be my first stop.

  2. Peter Rees on

    Great yarn. Awesome to read their back story as migrants from Cambodia and juggling family life with work and education. We are very lucky to have Yavann, Dary and Long Black. They are
    certainly part of what makes working at Unitec so awesome – great people, excellent service and yes, they do know my coffee order! Cheers

  3. Pauline Bishop on

    Kia ora Yavann and Dary we appreciate you and your positive energy. Your excellent food and the warm and caring way you treat your customers. Thanks for adding to that caring Unitec Vibe.
    Bless you Pauline

  4. Gail van Veen on

    Definitely my first stop when I’m back on campus. No-one else in Auckland makes my coffee just how I like it

  5. Dave Hicks on

    Thank you Yavann & whanau for always accomodating students from the Supported Learning (Whaikaha) programs. Often it is their first experience ordering something from a cafe and your hospitality makes it easier for them to integrate into the Unitec culture. Ka pai!

  6. Asma Munir on

    very inspiring! Thank you so much for sharing your journey with us.
    Yavann and Dary! you guys are awesome 🙂

  7. Mandie Pierson on

    Yavann and Dary we are lucky to have you! Your positive energy and ability to remember all our names and orders is one of the main things I miss about being on campus! Hoping to see you soon x

  8. Lance Laulala on

    blahdy hill…(sorry trying to collect meself)a couple of my students work for you, you address us by first names, 5 minutes before that first(all out by 10am)lockdown almost 2 yrs ago, Andreah tries to buy the whole stock at 9.50am,
    building 1 in the old days…these are the recent memories but they pale compared to that story…you’re definitely over qualified…see you next week

  9. Anna Wheeler on

    Yavann – I’m coming by on Tuesday next week to buy heaps of vouchers – they are great to recognise staff for living our TNK values or just to give them a boost – might also hand a few out to students

  10. Mary Lim on

    It’s amazing how this fab team at Long Black are able to remember our names, when there are so many of us!

    I’m just waiting for us to be back on campus, and my lunch request won’t be coffee, but the beef noodle. Had it for two days in a row before the August lock-down spoilt it all. Looks like I’ll have to make a reservation for the noodle when I can get back on campus. Can’t wait….

  11. Cynthia Almeida on

    Yavann and Dary, you both are indeed an inspiration, and your story is so amazing. We hope things get better soon and Long Black gets busy than ever!

  12. Cynthia Almeida on

    Yavann and Dary, what an amazing journey! Your story is truly inspiring. Hoping everything gets back to normal soon and Long Black is buzzing again.

  13. Clive Webster on

    I take my hat off to you both. (and I thought I had it hard coming from Afrika)
    Admirable people, Yavann and Dary. May your future be favourable and blessed. Thank you for sharing your story with us. I am humbled.

  14. Nina Pelling on

    Yavann and Dary Thank you for sharing aspects of your life with us and who you are. I feel privileged and thankful we have you at Long Black. Kia kaha (stay strong). Like everyone I am always amazed how you can remember our names. Such a special thing and really lifts us up. This Covid pandemic is hard on lots of businesses l hope it lifts soon. When l get back l will definitely come down. Always a joy to see you.

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