Your support network includes your Manager, team, People and Culture Business Partner, and our Wellbeing and Safety team
You can also access our employee assistance program providers Vitae or Telus Health.
Both services are independent and confidential, offering support for a wide range of personal and work-related issues. These include stress, relationship challenges, conflict, anxiety, depression, grief and loss, experiences of violence or harassment, trauma, addictions, financial wellbeing, nutrition, legal matters, Rongoā Māori, menopause support, and couples counselling.
It is available to all our staff and their whānau members (the staff member has to initiate the contact on the family members behalf).
Appointments can be made online or via phone by calling:
- Vitae 0508 664 981 anytime 24/7 or online appointment
- Telus Health 0800 360 364 anytime 24/7 or via Telus Health One app or website (for the app – download then open, click on ‘log in’ and enter your shared log-in credentials: Username: Unitec / Password: wellbeing
Please note: EAP Services – no longer available – please refer to Vitae or Telus Health for support above (existing counselling underway can continue until the support is completed)
If it’s your first-time using any of the above, and you want to make sure that the professional you speak with has the specialist knowledge you need, we recommend booking by phone. Sessions can be face to face, over the phone or online.
Every staff member is eligible for three free one-hour sessions, then the counsellor can recommend additional sessions if needed. The service is completely confidential. Unitec is not provided with names from the providers, only case numbers and the number of sessions used.