Ask Me Desk Services are as follows:
- Directing students and the public to the right places/services point
- Answering enquiries face to face, via email, phone and social media
- Booking group study rooms
- Booking appointments for study, learning and information support
- Helping with printing, copying and scanning, and technical issues
- Helping with basic library search enquiries
- Lending books and Course Reserve (high demand texts)
- Issuing Interlibrary loans and distance loans
- Discharging and shelving all returning books
- Help with international student queries and connect students to international support
- Help with basic timetabling enquiries